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Home / Cancellation Policy
One-Day Tours/Golden Route Bus Tickets
Please cancel your booking through the "My Booking" page on our website. Please note that a cancellation fee may apply depending on how soon before your trip you cancel.
Days Before Departure | Cancellation Fee |
|---|---|
5 days or more before | No fee / 0% |
4 to 1 day (24 hours) before | 50% |
Day of / No-Show | 100% |
*Please make cancellation requests during our business hours (10:00-17:00 JST). Cancellations made outside of business hours will be processed on the following day.
LIMON Pass Cancellation Policy
Golden Route Bus Pass
Please cancel your booking through the "My Booking" page on our website. Please note that a cancellation fee may apply depending on how soon before your trip you cancel.
Days Before Departure | Cancellation Fee |
|---|---|
11 days | No Fee / 0% |
10 to 2 days | 50% |
> 24 hr. prior to departure | 100% |
Day of / No-show | 100% |
*Please make cancellation requests during our business hours (10:00-17:00 JST). Cancellations made outside of business hours will be processed on the following day.
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